PROJECT OVERVIEW

Heat Pump support

The Heat Pump Support project is here to help navigate the journey to efficient, high-quality heat pump installations.

This page is for homeowners, installers, and anyone curious about how heat pumps can transform home heating efficiency and make a positive impact on the environment.

Looking to book a heat pump assessment? Visit here to get started.

Why does this project matter?

Heating the UK’s 28 million homes accounts for almost 20% of the nation’s greenhouse gas emissions. Air Source Heat Pumps can reduce home heating emissions by up to 80% and are suitable for most homes.

For climate-conscious homeowners who are able to make energy upgrades, replacing a fossil fuelled boiler with an air source heat pump is one of the most effective personal actions they can take. However, navigating the process to ensure the right approach for your home can be challenging.

Our Heat Pump Support project is focused on helping people in Bath and North East Somerset to get quality, effective heat pump installations, tailored to their needs.

Project approach

  • Our expert assessors, trained to ‘Heat Geek Mastery’ industry standard, deliver a comprehensive, independent heat pump surveys tailored to your home.

    An assessment includes:

    • A free online session to help you understand key considerations before buying a heat pump

    • A detailed heat loss assessment based on your home’s specifics and energy bills

    • Recommendations on the ideal heat pump size and placement for maximum efficiency

    • Guidance on what other work might be needed, like further insulation or larger radiators

    • Advice on integrating other home energy measures like solar PV, batteries, electric vehicles and time-of-use tariffs.

    Because we’re independent and technology neutral, our assessments focus on what’s best for your home – helping you make confident, informed decisions and compare installer quotes effectively.

    Find out more about our Heat Pump Assessments

  • We urgently need more skilled heat pump installers, but becoming one can seem daunting. Fortunately there is great training available. The ‘Heat Geek Mastery’ course teaches the skills to do a full heat pump design that will achieve a high efficiency and low running costs.   

    Our grant funding enables us to fund those wishing to become suppliers to take the Heat Geek Mastery qualification. We have a limited number of slots available, if you are interested in this funding, please see the information and apply below.  

    See more detail: information sheet

    Apply here: online application form

    Or contact home.energy@bwce.coop to discuss.

    Training opens the door to real business opportunities. With demand set to grow 10-15 times in the next three years, government policies driving adoption, and requirements for heat pumps in all new builds in B&NES, there will be a pipeline of work ready for skilled installers.

  • Homeowners often find it helpful to hear from others who have already installed a heat pump. If you’re a heat pump owner, we’d love for you to become a Heat Pump Champion!

    How you can help:

    • Share your experience at events or speak to people who are considering a heat pump

    • Host a visit to show others your heat pump in action (as part of NESTA’s ‘Visit a Heat Pump’ scheme).

    If you’re interested, contact us at home.energy@bwce.coop, and we’ll find a way for you to participate that works for you.

The Heat Pump Project is funded and supported by the West of England Combined Authority in partnership with Transition Bath. It provides three key activities:

Other useful links

Boiler Upgrade Scheme (BUS): Get up to £7,500 in grant funding towards a heat pump.

Warm Homes Local Grant: Available from April 2025 for eligible households on low incomes or in low-income areas.

Energy Saving Trust: Comprehensive background information on heat pumps.

NESTA’s Heat Pump Tool: Take a look at what type of heat pump might be best for you.

Heat Pumps for Historic Homes: Watch our video for tips on installing heat pumps in listed or historic buildings.

Retrofit West: Comparative analysis of different types of installations.

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